How to Return Items you Ordered on Amazon


Online shopping has revolutionized the way we shop, and Amazon has been at the forefront of this change. With just a click of a button, Amazon brings a world of products to your doorstep. But we all know that sometimes things don’t work out as planned, and you may need to return an item. Don’t worry, returning items on Amazon is easier than you think!

How to Return Items You Ordered on Amazon

In this article, we’ll take you step-by-step on how to return items you ordered on Amazon. We will also ensure that you have a stress-free experience. So, sit back, relax, and let’s dive into the world of hassle-free returns on Amazon!

How to Return Items You Ordered on Amazon

Hey there! If you’re thinking of returning an item you ordered on Amazon, it’s always a good idea to be familiar with Amazon’s return policy. The policy can vary based on the product type and the reason for the return. Usually, you have 30 days from the date of delivery to return most items sold and fulfilled by Amazon. But, keep in mind that some products may have different return policies, such as electronics or items sold by third-party sellers.

Steps to Return Items You Ordered on Amazon

If you decide to return items you ordered on Amazon, you do not have to panic, you can just follow the steps outlined below.

Check Eligibility for Return

Once you’ve confirmed that your item falls within the return window, check its eligibility for return. Items must be in their original condition with all packaging intact. Amazon may refuse returns if the item is damaged or not in its original packaging, so it’s crucial to inspect the item upon receipt.

Initiate the Return Process

To start the return process, log in to your Amazon account and navigate to the “Your Orders” section. Find the item you wish to return and select the “Return or Replace Items” option. Follow the prompts to indicate the reason for return and choose your preferred method of return shipping.

Choose a Return Method

Amazon offers several options for returning items, including drop-off at a designated location, scheduling a pickup, or using a prepaid return label. Select the most convenient method based on your location and the size of the item being returned.

Prepare the Item for Return

Before sending the item back to Amazon, ensure it is properly packaged to prevent damage during transit. Include all original packaging, accessories, and documentation that came with the item. Affix the return label securely to the package.

Drop-off or Schedule Pickup

If you’ve opted for drop-off, take the packaged item to the designated location, such as a UPS store or Amazon Locker. Alternatively, if you’ve scheduled a pickup, ensure someone is available to hand over the package to the carrier at the agreed-upon time.

Track Your Return

Once the item is on its way back to Amazon, use the tracking information provided to monitor its progress. This allows you to stay informed about the status of your return and ensures peace of mind knowing your refund is on its way.

Receive Your Refund

After Amazon receives and processes your return, you’ll receive a refund to your original payment method. The time it takes to receive your refund may vary depending on your bank or credit card provider.


Can I return an item if I change my mind?

Yes, Amazon generally accepts returns for most items within 30 days of delivery, even if you’ve simply changed your mind. However, certain restrictions may apply, especially for items sold by third-party sellers.

Do I have to pay for return shipping?

The answer depends on the reason for the return and the item you’re returning. Amazon offers free return shipping for many items, but there may be exceptions, such as oversized items or items sold by third-party sellers. Always check the return policy for specific details.

How long does it take to receive a refund?

Once Amazon receives and processes your return, refunds are typically issued within 2-3 business days. However, it may take longer for the refund to appear in your account depending on your bank or credit card provider.

What if I received a damaged or defective item?

If you received a damaged or defective item, contact Amazon’s customer service immediately to initiate a return or exchange. Amazon will typically provide a prepaid return label for such instances and expedite the process to ensure you receive a replacement or refund promptly.


In conclusion, returning items you ordered on Amazon is a straightforward process when you follow these steps. By understanding Amazon’s return policy, choosing the appropriate return method, and ensuring the item is properly packaged, you can expedite the return process and receive your refund promptly. Whether you’re returning a product due to a change of mind or a defective item, Amazon strives to make the return experience as convenient as possible for its customers.