How to Contact Kuda Bank Customer Care

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Kuda Bank is a digital bank that provides financial services to its customers through its mobile app. While using the app, you may encounter some issues, and you might need to contact Kuda Bank’s customer care for assistance. In this guide, we will show you how to contact Kuda Bank customer care and get the help you need.

How to Contact Kuda Bank Customer Care
How to Contact Kuda Bank Customer Care

About Kuda Bank

Kuda Bank is a digital bank that offers financial services through its mobile app. It aims to provide a seamless banking experience to its customers by eliminating the need for physical branches, paperwork, and queues. Kuda Bank provides services such as savings and current accounts, loans, bill payments, and transfers. The bank was founded in 2019 by Babs Ogundeyi and Musty Mustapha, and it is headquartered in Lagos, Nigeria. It has a mission to be the go-to bank for every Nigerian, and it is committed to providing its customers with financial freedom and peace of mind.

How to Contact Kuda Bank Customer Care

There are different ways to contact Kuda Bank customer care for assistance. To make sure their clients can get in touch with them quickly and easily, they provide a range of contact options. An extensive synopsis of Kuda Customer Care is given in this article.

Kuda Customer Service Numbers and Email Addresses

Kuda Customer Care can be reached by phone at https://kuda.com/contact/. This line is devoted to answering any questions and concerns from customers, offering their customer service a direct and individualized touch.

Kuda Customer Care offers multiple email addresses, including help@kuda.com, for various queries in addition to phone support. For a more focused response, customers can direct their queries or grievances to the relevant department. Among these departments are:

  • Standard Client Support.
  • Legal Questioning.
  • Privacy Issues.
  • Commercial Claims Promotions.

Customers can visit kuda.com, the company’s official website, for additional information about Kuda’s offerings. A multitude of details regarding the bank’s policies, services, and other topics are available on the website.

Customers can use their contact page to visit the Kuda Customer Care Help Center in case they have more specific questions or concerns. The Help Center is a comprehensive resource that offers thorough instructions and helps users with common problems.

The physical office addresses of Kuda

Kuda Customer Care is available at its physical locations in Nigeria and the UK. Consumers seeking in-person support can stop by these offices. The addresses are as follows:

Kuda Microfinance Bank Limited is located in Yaba, Lagos, Nigeria at 151 Herbert Macaulay Way.

United Kingdom: London, England’s 5 New Street Square EC4A 3TW

Kuda on Social Medias

Additionally, Kuda Customer Care is active on some social media platforms, giving clients an additional way to connect and stay informed about the most recent developments and news from the bank.

Frequently Asked Questions

What is Kuda Bank?

Kuda Bank is a digital bank that offers financial services through its mobile app.

Why do I need to contact Kuda Bank’s customer care?

You may need to contact Kuda Bank’s customer care if you encounter any issues while using the app or if you have any questions about their services.

How can I contact Kuda Bank customer care?

You can contact Kuda Bank customer care through phone, email, their website, physical office locations, and social media platforms.

What are Kuda Bank’s customer care email addresses?

Kuda Bank’s customer care email addresses include help@kuda.com for various queries.

 Where are Kuda Bank’s physical office locations?

Kuda Bank’s physical office locations are in Yaba, Lagos, Nigeria at 151 Herbert Macaulay Way, and in London, England at 5 New Street Square EC4A 3TW.

Is Kuda Bank customer care available on social media?

Yes, Kuda Bank’s customer care is active on some social media platforms.

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